If you lot need help with your Wi‑Fi password

Larn how to tell that a Wi-Fi network requires a password, and what to do if you don't know or don't recall the password.

How to see that a network requires a password

If a Wi-Fi network has a lock next to its name, information technology'due south a password-protected network.

If you lot don't know the Wi-Fi password

If your cable or internet provider gear up upwards your Wi‑Fi router:

  • Look for a label on the side or bottom of the router. Information technology might show the default network name and password.

    Network Name (SSID): XXXXXXXXXX
    Network Key (Password): XXXXXXXX

  • If your provider gave you lot a setup canvas, it might show your default network name and password.
  • Contact your cable or internet provider for help recovering or resetting your Wi‑Fi countersign.

If you own your Wi‑Fi router:

  • If someone else set upwards your network, ask that person for assist.
  • If yous never created a personal countersign, cheque the brand of your Wi‑Fi router and go to their website to find the default password.
  • To reset the password, call the router manufacturer, check their website, or check the router's manual.

If you're using a public Wi‑Fi network at a library, hotel, business organisation, or other shared infinite:

  • Look for signs or data sheets that give the Wi‑Fi network proper name and password.
  • Some public Wi‑Fi networks might ask y'all to log in after joining the network.
  • Ask a staff member for help.

If you know the Wi-Fi countersign, simply it doesn't piece of work

On your iPhone, iPad, or iPod bear upon:

  1. Go to Settings > Wi‑Fi.
  2. Tap next to the network that yous're trying to bring together.
  3. Tap Forget This Network, and then confirm by borer Forget.
    If you see Join This Network instead of Forget This Network, skip to the adjacent department.
  4. Attempt to bring together the network over again.

On your Mac:

  1. Choose Apple carte  > System Preferences, and so click Network.
  2. Select Wi-Fi in the sidebar.
  3. Click the Avant-garde button.
  4. From the list of preferred networks, select the Wi‑Fi network that you're trying to join, then click the remove (–) button and confirm the action when prompted.
    If you don't see your network, skip to the next section.
  5. Click OK.
  6. Click Utilise.
  7. Try to join the network again.

If the network still doesn't accept your password

  • Make sure that you're trying to join your network and not a nearby, similarly named network.
  • Exist careful to enter the password correctly. Wi‑Fi passwords are case-sensitive.
  • If someone else gear up your network, follow steps to ostend that you're using the correct password.

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